Be Prepared: Flooding

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One in six properties in the UK are at risk of flooding.

There are a number of things you can do in advance to prepare for flooding and minimise its effects.

Preparing for a flood:

  • Ensure that you know your property’s risk to flooding
  • To assess your risk from river flooding visit: or call 0345 988 1188.
  • If you are at risk you may be able to register for the Environment Agency’s free flood warnings service, via the website or by telephone 0345 988 1188.
  • Get to know the flood warning codes and what they mean as shown in the picture
  • Check your buildings and contents insurance policy to confirm you are covered for flooding and to check you haven’t underestimated the value of your home
  • Know how to turn off your gas, electricity and water If you have any doubts you should ask your supplier for advice. Putting stickers on the taps and switches you need to turn off during a flood makes it easier to remember and quicker to do.
  • Think about what you will do with pets, cars, furniture, electrical equipment and garden furniture should you be affected by You can download a template to produce a personal flood plan from
  • If your home is prone to flooding, consider buying flood protection equipment in advance. The National Flood Forum has information on protecting your property at
  • If you have been flooded before you may understand how difficult recovery can be and want to make changes to limit damage and get back to normal more quickly if you were flooded There is lots of useful information on resilient repair on the flood repairable project website

Responding during a flood:

  • Tune in to your local radio station or call Floodline to get the latest
  • Check social media and web pages if
  • Report property flooding or river blockages to the Environment Agency incident hotline on 0800 80 70
  • If safe to do so, turn off gas, electricity and water supplies before flood water enters your
  • If your home has been flooded you are advised to move your family and pets upstairs, or to a high place with a means of escape – remember to take your emergency ”grab bag” with
  • Do not touch sources of electricity when standing in flood
  • Never drive through flood Eighty per cent of flood deaths occur in vehicles.
  • If there is raw sewage in your property you should not enter your property at all and you should seek alternative accommodation until it has been
  • If a flood is likely, put plugs in sinks and baths and weigh them

After a flood:

  • Find out if it is safe to return to your property by monitoring the media and local authority website – check falling river levels via Floodline and the Environment Agency’s
  • Ring your insurance company as soon as possible and follow their If you can access your property, take photographs for evidence.
  • To protect against contamination always wear waterproof outerwear, Wellingtons and
  • Be aware of the potential risks to health from Guidance is available via
  • Get your electricity supply checked before switching back on and have your gas or oil central heating checked by a qualified
  • Your local council may help with the collection of flood-damaged household
  • Check the Environment Agency’s and your local council’s websites for more advice on what to do before, during and after a flood

Gloucestershire County Council in association with District Councils and other partners have produce ‘Your Essential Flood Guide’ which provides practical advice on preparing for and dealing with flooding.

Are you Ready?

The ‘Are you ready’  booklet brings together advice from various organisation to help you and your family take simple steps to reduce risk, prepare for and respond to emergencies such as fire, flood and loss of power.